We have also reached out to Infiniti Intelledox to research from their endīut both parties believe it is related to some hidden info in the fillableįorms and I'm hoping someone may have had a similar issue in the past. Have tried several other combinations with no discernable pattern. The stitched file is empty (0kb)… even the blank component fillable PDFs Doing these things might help you solve the problem that kept your PDF from opening. Roughly = to sum of component PDFs, in the cases where the stitching fails, In the cases where the stitch is successful the stitched file size is To create an Adobe PDF document, go to the source application. The odd thing is that while A and AA stitch together fine, B and BB don't. 'Acrobat could not open name of file because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasnt correctly decoded). The stitching works fine for most of the form pairs, but not for one pair. Run a connectivity check to ensure nothing is interfering with your connection and initiate the download again. Ensure that you are on a stable internet connection. If Adobe Reader cant open the file its because it is corrupted and the person who created the file should create a new one. On the downloads page, ensure you select the latest version of Adobe Acrobat from the drop-down list before downloading. (when multiple forms are required) by a tool within intelledox. Solutions: Try initiating the download again. Populated using a tool called Infiniti Intelledox and stitched together visualization formats were not based on open standards, they could not be. The original PDFs were created as fillable forms in Acrobat Pro. By Michael Kaplan Director of Engineering Adobe Acrobat Adobe Systems Inc. We have inspected everything we can think to look at on the fillable PDFs and cannot identify any differences between the forms that would suggest that random combinations would fail to be successfully stitched together.Īny thoughts or ideas on what may be happening here? The stitched files that failed to open have no data, so it may be that the issue is within the Stitching utility, but even so it must be caused by something in the forms.Īll of the component PDFs open just fine. We are using a PDF stitch function built into an application called Intelledox and in most cases the stitched PDF opens just fine in Adobe Acrobat DC, but we have one file that gets the above error.įorm 1047 and form 1047AD are stitched into a single PDF titled 1047_Smart_Form_AD works fineįorm 10AD are stitched into a single PDF titled 1090_Smart_Forms_AD - error listed aboveįorm 10AD are stitched into single PDF title 1047_smart_Forms_AD_1090 works fineįorm 10AD are stitched into single PDF titled 1090_Smart_Forms_AD_1047 error aboveįorm 1090AD and 1047 are stitched into a single PDF titled 1090AD_Smart_Forms_AD_107 error above machines one that's running Adobe Acrobat Reader, another for iTunes, and so on. I found an answer to this error in the forum but the circumstances are completely different. Now, we may not be changing them from the server's perspective.
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